When you define the Key Characteristics you will need to embody in order to accomplish your mission, you determine who you will need to transform into and what kind of people you will need to hire.
Here are three questions to ask when determining your Key Characteristics:
- What specific characteristics will each of us need in order to create (or sell) the products that solve our customers’ problems?
- What characteristics will we need to keep going when the challenges seem overwhelming?
- What characteristics will we need to create a safe, encouraging culture?